Active Incident

Updated a few seconds ago

Lightspeed issuesService Disruption

Incident Status

Service Disruption

Components

TCSD Website

Locations

Tooele County School District


February 5, 2026 10:52AM MST
INVESTIGATING

When monitoring students in Lightspeed it shows that they are offline, even though they are logged in and on their Chromebooks

TCSD Website

Service Disruption

Skyward

Operational

IVisions

Operational

Move It

Operational

Follett (library)

Operational

Google Cloud

Operational

Network

Operational

Phone System

Operational

Rise Testing

Operational

Emergent 3 (E3)

Operational

Google Devices

Operational

Nearpod

Operational

ACT Testing

Operational

District Managed iPads

Operational

Lightspeed

Operational

External Services

Amazon Web Services

Amplify

Azure

Clever

Finalsite

Google Cloud

Google Search

Illuminate Education

Imagine Learning

Instructure (Canvas)

Lexia

Lightspeed Systems

MS Office365

Nearpod

ParentSquare

Qualtrics

Status.io

TeamViewer

YouTube

Zoom

1

Upcoming Maintenances

2

Incidents Last 30 Days

2

Maintenances Last 30 Days

Locations

Scheduled Maintenance

power outagePlanned Maintenance

Schedule

January 27, 2026 9:00AM - 10:00AM MST

Components

TCSD Website, Skyward, IVisions, Move It, Follett (library), Google Cloud, Network, Phone System, Rise Testing, Emergent 3 (E3), Google Devices, Nearpod, ACT Testing, District Managed iPads

Locations

Anna Smith Elementary, Blue Peak High School, Clarke Johnsen Jr. High School, Copper Canyon Elementary, District Office, Dugway Schools, Grantsville Elementary, Grantsville Junior High, Grantsville High School, Ibapah Elementary, Middle Canyon Elementary, Northlake Elementary School, Old Mill Elementary School, Operations Building, Overlake Elementary School, Rose Springs Elementary School, Settlement Canyon Elementary School, Stansbury High School, Stansbury Park Elementary School, Sterling Elementary School, Student Services Building, Tooele County School District, Tooele High School, Tooele Jr. High School, Transportation Center, Twenty Wells Elementary, Vernon Elementary, Wendover High School, West Elementary School, Willow Elementary

Description

Scheduled power outage in the Vernon, Rush Valley, and Stockton area.

History (Last 30 days)

RISE testing issuesService Disruption

Incident Status

Service Disruption


Components

Rise Testing


Locations

Tooele County School District



January 6, 2026 4:27PM MST
INVESTIGATING

UTREx is having problems which is impacting the RISE testing.

January 12, 2026 10:51AM MST
RESOLVED

Should be up and running now.
Phone System MaintenancePlanned Maintenance

Description

We are performing an update and maintenance on the ShoreTel/Mitel phone system this Thursday, January 8th. Phones will be unavailable at times during the update, starting at 4 pm. We expect to be done around 8 pm


Components

Phone System


Locations

Anna Smith Elementary, Blue Peak High School, Clarke Johnsen Jr. High School, District Office, Dugway Schools, Grantsville Elementary, Grantsville Junior High, Grantsville High School, Ibapah Elementary, Northlake Elementary School, Old Mill Elementary School, Operations Building, Overlake Elementary School, Rose Springs Elementary School, Settlement Canyon Elementary School, Stansbury High School, Stansbury Park Elementary School, Sterling Elementary School, Student Services Building, Tooele County School District, Tooele High School, Tooele Jr. High School, Transportation Center, Twenty Wells Elementary, Vernon Elementary, Wendover High School, West Elementary School, Willow Elementary


Schedule

January 8, 2026 4:00PM - January 8, 2026 8:00PM MST


January 8, 2026 4:00PM MST
UPDATE

Phone maintenance is starting.

January 8, 2026 8:00PM MST
UPDATE

Maintenance is complete. Phones should be back online. If you are experiencing any issues, please contact the Help Desk or submit a ticket.
Clever - Error when logging inPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Google Devices


Locations

Tooele County School District



January 7, 2026 10:07AM MST
INVESTIGATING

Clever has reported they are investigating issues with logging in.

January 8, 2026 12:48PM MST
RESOLVED

Incident resolved The login issue for some districts has been resolved. We apologize for any inconvenience this may have caused.