Active Incident

Updated a few seconds ago

GHS Portables: Network OutageService Disruption

Incident Status

Service Disruption

Components

Network, Phone System

Locations

Grantsville High School


November 5, 2024 7:40AM MST
[Identified] Radio failure due to power surge.

November 5, 2024 7:41AM MST
[Identified] Working on resolution.

TCSD Website

Operational

Skyward

Operational

IVisions

Operational

Move It

Operational

Follett (library)

Operational

Google Classroom

Operational

Network

Service Disruption

Phone System

Service Disruption

Rise Testing

Operational

External Services

Amazon Web Services

Amplify

Azure

Clever

Google Cloud

Google Search

Illuminate Education

Imagine Learning

Instructure (Canvas)

Lexia

Lightspeed Systems

MS Office365

Nearpod

Qualtrics

Status.io

TeamViewer

YouTube

Zoom

0

Upcoming Maintenances

3

Incidents Last 30 Days

1

Maintenances Last 30 Days

Locations

History (Last 30 days)

Staff Shares Non-functionalService Disruption

Incident Status

Service Disruption


Components

Network


Locations

District Office



October 23, 2024 11:16AM MDT
[Investigating] Staff shares will not connect. For emergency access to past data, please contact dnelson@tooeleschools.org

November 1, 2024 7:44AM MDT
[Resolved] Staff shares are functional again but need to be remapped. Contact IT for help with this.
Phone OutageOperational

Incident Status

Operational


Components

Phone System


Locations

District Office



October 28, 2024 8:57AM MDT
[Identified] Part of the district office phone is down. Critical lines are up and running. Service should be restored soon.

October 28, 2024 9:02AM MDT
[Identified] Phone Switch Failure

November 1, 2024 7:43AM MDT
[Resolved] Working as normal.
System UpdatesPlanned Maintenance

Description

We will be doing system updates after school hours on 10/23/24. Network may be down at times while systems shutdown and reboot.


Components

Network


Locations

Anna Smith Elementary, Blue Peak High School, Clarke Johnsen Jr. High School, District Office, Dugway Schools, Grantsville Elementary, Grantsville Junior High, Grantsville High School, Ibapah Elementary, Northlake Elementary School, Old Mill Elementary School, Operations Building, Overlake Elementary School, Rose Springs Elementary School, Settlement Canyon Elementary School, Stansbury High School, Stansbury Park Elementary School, Sterling Elementary School, Student Services Building, Tooele County School District, Tooele High School, Tooele Jr. High School, Transportation Center, Twenty Wells Elementary, Vernon Elementary, Wendover High School, West Elementary School, Willow Elementary


Schedule

October 23, 2024 4:00PM - October 23, 2024 8:00PM MDT


October 23, 2024 4:00PM MDT
[Update] Maintenance is starting.

October 23, 2024 8:00PM MDT
[Update] Maintenance is complete. Service is restored.