All Systems Operational

Updated a few seconds ago

TCSD Website

Operational

Skyward

Operational

IVisions

Operational

Move It

Operational

Follett (library)

Operational

Google Cloud

Operational

Network

Operational

Phone System

Operational

Rise Testing

Operational

Emergent 3 (E3)

Operational

Google Devices

Operational

Nearpod

Operational

ACT Testing

Operational

District Managed iPads

Operational

Lightspeed

Operational

YouTube

Operational

External Services

Amazon Web Services

Amplify

Azure

Clever

Finalsite

Google Cloud

Google Search

Illuminate Education

Imagine Learning

Instructure (Canvas)

Lexia

Lightspeed Systems

MS Office365

Nearpod

ParentSquare

Qualtrics

Status.io

TeamViewer

YouTube

Zoom

1

Upcoming Maintenances

2

Incidents Last 30 Days

3

Maintenances Last 30 Days

Locations

Scheduled Maintenance

Network maintenancePlanned Maintenance

Schedule

April 15, 2026 3:30PM - 6:00PM MDT

Components

Network

Locations

Northlake Elementary School, Tooele High School

Description

The network will be down for a little while to get worked on

History (Last 30 days)

Skyward Issues With Getting Logged out With an ErrorOperational

Incident Status

Operational


Components

Skyward


Locations

Tooele County School District



April 10, 2026 10:17AM MDT
INVESTIGATING

Users of Skyward are experiencing issues and are getting logged out with the following pop up message:" It appears that you are logged in with a different session". We have a ticket in with Skyward to resolve the issue.

April 10, 2026 4:20PM MDT
RESOLVED

Skyward error has been resolved.
You Tube Offline and Nearpod Video FunctionalityPartial Service Disruption

Incident Status

Partial Service Disruption


Components

YouTube


Locations

Districtwide



February 13, 2026 11:23AM MST
IDENTIFIED

From Content Keeper: Our team has identified the source of this YouTube search interruption, and an upcoming Windows SK client release will address this behavior. In the meantime, it's been observed that refreshing the browser page resolves the behavior and allows the search to complete. We'll be reaching out as soon as this new client is available.

February 17, 2026 12:59PM MST
IDENTIFIED

We are aware of an issue involving Teacher-Led YouTube videos not playing in Nearpod. This issue is interfering with students' ability to answer questions in videos. Please be advised that we are aware of the issue, and it has been reported by other school districts as well.

March 3, 2026 8:43PM MST
IDENTIFIED

We met with ContentKeeper and confirmed that the traffic is being blocked by the filter; however, we were unable to identify the specific URL that needs to be allowed at this time. Content Keeper suggested updating to the newer client, Student Keeper, which may resolve the issue. CK will also reach out to Nearpod to obtain any additional URLs that may need to be whitelisted, which could resolve the issue. We will provide another update as soon as we receive that information.

March 20, 2026 10:08PM MDT
IDENTIFIED

We have a confirmed fix, which includes installing the new Student Keeper client on Windows machines. We are testing this before pushing it out to ensure there is no negative impact.

March 26, 2026 5:08PM MDT
MONITORING

Pushed out new Student Keeper client to Windows machines. Monitoring to make sure there is resolution.

April 6, 2026 10:19AM MDT
RESOLVED

After monitoring, it appears the new SK client has resolved the issues. If you are still experiencing any issues, please let us know. Thank you for your patience.
Viewing Canvas AssignmentsService Disruption

Incident Status

Service Disruption


Components

Google Devices


Locations

Tooele County School District



March 4, 2026 2:59PM MST
IDENTIFIED

When a student submits a canvas assignment, teachers are not able to preview the assignment, they have to download it in order to view it. This is being worked on.

April 6, 2026 10:17AM MDT
RESOLVED

This is resolved. Please let us know if you are still experiencing the issue.
Network maintenancePlanned Maintenance

Description

The network will be getting worked on during spring break.


Components

Network


Locations

Old Mill Elementary School, Rose Springs Elementary School, Sterling Elementary School


Schedule

March 30, 2026 7:00AM - April 3, 2026 5:00PM MDT


March 30, 2026 7:00AM MDT
UPDATE

Scheduled maintenance has started.

April 3, 2026 5:00PM MDT
UPDATE

Scheduled maintenance has finished.
Blocking Sports YouPlanned Maintenance

Description

Sports you will no longer be approved after March 31 and will be blocked. All district communications should be done using approved programs such as Parent Square or District email.


Components

Network


Locations

Tooele County School District


Schedule

March 31, 2026 7:00AM - March 31, 2026 9:59PM MDT


March 31, 2026 7:00AM MDT
UPDATE

Blocking

March 31, 2026 9:59PM MDT
UPDATE

Sports You has been blocked. Please use approved district programs for communication moving forward.
Intermittent Clever Login FailuresOperational

Incident Status

Operational


Components

Google Devices


Locations

Tooele County School District



March 26, 2026 9:35AM MDT
INVESTIGATING

Clever is currently experiencing intermittent login failures with an unknown cause. Their Engineering team is currently investigating the issue and we will update this page as soon as possible. We apologize for any inconvenience this may be causing.

March 26, 2026 1:10PM MDT
MONITORING

The intermittent login failures have stopped and Clever is monitoring and investigating the root cause of the issue.

March 27, 2026 10:50AM MDT
RESOLVED

The incident regarding intermittent login failures has been resolved.
Network work Maintinance for THS and Northlake ElementaryPlanned Maintenance

Description

Network Changes for THS starts around 1:45pm and Northlake Elementary 3:00pm


Components

Network


Locations

Northlake Elementary School, Tooele High School


Schedule

March 20, 2026 1:30PM - March 20, 2026 4:00PM MDT


March 20, 2026 10:04PM MDT
UPDATE

In progress

March 20, 2026 10:05PM MDT
UPDATE

This maintenance has been completed.